Buyer FAQ
Straight answers to the questions brands ask us before sampling: minimums, sampling, lead times, payment, quality and confidentiality. Each answer links to the page with the full details.
Ordering
Our standard MOQ is 300 pcs per style. You can split it across colours, from 50 pcs per colour, and across sizes. Multi-colour jacquard and intarsia need 80–100 pcs per colour. Knitwear MOQ explained →
Yes. Sampling and trial orders under 300 pcs are welcome. Smaller orders carry a higher unit price, and we quote according to the quantity. Knitwear for startups →
Up to 15 sizes per style. We knit to your size chart and grading, or use ours as a starting point.
They can. Dyed-to-order and certified yarns usually have a yarn mill minimum of 25–100 kg per lot, which can affect your order quantity. Certified yarns guide →
Quotations are valid for 30 days unless stated otherwise, as yarn prices change over time.
Sampling
The first sample is normally ready 3–5 days after the details are confirmed, and revised samples follow in 1–3 days. For jacquard and intarsia, a knitted swatch is normally ready 2–3 days after we receive your artwork, and the garment sample follows once the swatch is approved. Sampling →
The sample fee is 1.5× the FOB unit price, and it is credited against your bulk order.
A tech pack, a sketch, a sample or reference photos. A single reference picture with your colours and changes is enough to begin. See a case study →
Yes. Free design support is available to adapt one of our styles or refine a sketch into a production-ready direction.
Production
Bulk production normally takes 30–40 days, counted from approval of the pre-production sample and colours. Yarn dyeing and peak season can affect the timing. Production process →
Women’s and men’s sweaters, cardigans, pullovers, knit sets and knit coats on 200 computerized flat knitting machines, from 3GG chunky knits to 16GG fine gauge, with jacquard, intarsia, cable, rib and textured stitches. Products →
Wool, cashmere, cotton, viscose, acrylic, polyamide (nylon), polyester and a wide range of blends, plus fancy yarns such as bouclé, mohair, chenille and metallic. GRS, RWS, OCS and GOTS certified yarns can be arranged. Yarns →
Yes. Knitting, linking, washing, pressing, inspection and packing happen under one roof in our factory in Honghe Town, Jiaxing. Our factory →
Quality
We check yarn, panels off the machine, linking, finishing and the final garment against the approved sample, and we approve a washed sample before bulk. Knitwear quality control →
Our factory has an amfori BSCI audit conducted by TÜV Rheinland in 2026; audit details are available on request. For certified yarns, we supply the yarn certificates and can apply for a transaction certificate for each order.
Yes. Third-party inspection by SGS, QIMA or your nominated agency is welcome.
Yes. Book a live video tour one to two days ahead, or visit us by appointment. Factory →
Terms
Normally T/T 30% deposit and 70% balance against copy B/L; L/C at sight is available. Final terms depend on the order and customer profile.
FOB Shanghai or Ningbo, EXW and CIF.
Yes. Neck labels, care labels, size labels, hangtags, barcodes, polybags and cartons can carry your brand, from the first sample or at the pre-production stage. Private label →
Designs, tech packs and files you send remain your property. We handle them confidentially and are happy to sign an NDA before you share them.
Marcia Lee, our business manager, replies within 24 business hours. Request a quote →
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