Privacy Policy

Clear information about how Knitwear World receives and uses website inquiry data.

Privacy first

How we handle inquiry information.

This policy explains what information Knitwear World may collect through this website and how it is used.

ControllerJiaxing DingSheng Fashion Co., Ltd., operating this website as Knitwear World. No. B9 Building, Textile Area, Honghe Town, Xiuzhou District, Jiaxing, Zhejiang 314023, China.

ContactMarcia.Lee@ds-knitwear.com

PurposeTo answer inquiries, prepare quotations, develop samples and manage business communications.

Information we collect

Only what is relevant to your request.

Contact details

Name, company, business email, telephone or WhatsApp details that you choose to provide.

Project information

Product requirements, estimated quantity, target timing, messages, tech packs and files submitted with an inquiry. The quote form also tells us how you found us on that visit: the first page you opened, the website that sent you (domain name only) and any campaign tags in the link.

Website data

Technical data such as IP address, browser, device and pages visited, collected through cookies by Google Analytics, Google Ads, Google reCAPTCHA and Microsoft Clarity to protect our forms, understand website use and measure our advertising.

Use, retention and sharing

Practical safeguards for business inquiries.

UseWe use submitted information to respond, assess feasibility, quote, arrange samples, support orders and improve our service.

SharingOur sales team receives inquiries through our business email (ds-knitwear.com). Our website host and email service store and send data on our behalf. Google (Analytics, Ads and reCAPTCHA) and Microsoft Clarity process technical data under their own privacy terms. If you contact us through WhatsApp, WhatsApp’s own privacy terms apply to that conversation. We do not sell personal information.

RetentionInquiry records are kept for 3 years after our last contact, unless we have an ongoing business relationship or a legal reason to keep them longer. Files you attach are sent to our email and are not stored on the public website.

Your choicesYou may ask to access, correct or delete your personal information, or object to its use, by emailing Marcia.Lee@ds-knitwear.com. If you are in the EU or UK, you may also contact your local data protection authority.

SecurityWe use reasonable organizational and technical measures, but no online transmission or storage method is completely secure.

UpdatesThis policy may be updated when our website practices or legal obligations change.

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